Contact information

For questions about NightOptik products, orders, delivery, returns or refunds, please contact us.

Customer service

Email: contact@nightoptik.com
Telephone: +32 460 94 61 21

Monday–Friday, 8 am–5 pm UK time, corresponding to 9 am–6 pm Belgian local time.

We aim to reply to emails within two working days. Public holidays may affect response times.

Please include your order number, if available, and the email address used for your order. Never send your full payment card details.

Business details

NightOptik is operated by Salima Bouffessil, a sole trader registered in Belgium.

Belgian enterprise number (BCE/KBO): 1033.993.571
Business address: Baalhoek 12, 1853 Grimbergen, Belgium
Website: https://nightoptik.com

Returns

Please email us for return instructions and the appropriate return address before posting a parcel.

Notifying us that you are exercising your statutory cancellation rights does not require prior approval.

Returns and refunds:
https://nightoptik.com/policies/refund-policy

Delivery information:
https://nightoptik.com/policies/shipping-policy